Technical Sales Engineer

Job Title: Technical Sales Engineer
Department: Engineering and Technical Services
Company: Hydro Concepts (U) Ltd
Industry: Water, Sanitation, and Hygiene (WaSH)
Duty Station: Kampala (With occasional field travels to upcountry Client sites)
Contract Duration: 1 year (Renewable based on performance)
Reports to: Technical Director (With dotted line reporting to the CEO)
Job Type: Full-time

About Us

Hydro Concepts (U) Ltd is a leading Engineering Consulting Firm in Water, Sanitation, & Hygiene (WaSH).
We offer a range of services in the majority of water and sanitation disciplines, including but not limited to
the design and construction of drainage and irrigation systems, rainwater harvesting systems, artificial aquifer
recharge systems, plumbing, wastewater treatment, water supply systems, hydrology, and flood risk
management. Our vision is to redefine Water Resources Environmental Engineering, and Planning
in Africa. For more information about our services, please visit www.hydroconceptsug.com
We are seeking an enthusiastic and competent Technical Sales Engineer to join our team. The position
holder will design and implement a robust sales and marketing strategy aimed at building a strong portfolio
of Clients, increasing sales volume and revenue stability. If you are excited to be part of a winning team,
Hydro Concepts (U) Ltd is a great place to grow your career

Department Description

The technical team is our Client-facing department charged with business development and field execution
of projects. Day-to-day activities could include sales pitching and business development, preparing technical
and financial proposals to Clients, project technical reports, undertaking site visits, system installations,
aftersales services, Client engagement and sales negotiation, cost estimates and BOQs, preparation of bids,
drafting engineering designs and blueprints, project supervision, ToT training & technical backstopping

Job Purpose

We are looking for a seasoned, hardworking, smart, and achieving Technical Sales Engineer to help us
expand our Clientele through expert discovery and exploration of new, untapped business opportunities
and relationships. You will be expected to achieve high and sustained levels of new customer acquisition,
retention, and satisfaction, make presentations and product demos, work with Clients to design solutions
for their needs, and consult throughout the sales process. You will undertake a range of business
development and robust marketing initiatives, B2B, B2C, online marketing, and preparation of responses to
RFQs and tenders aimed at cultivating more business opportunities
To be successful, you should possess in-depth technical knowledge of our company’s products and services
and be able to relate this knowledge in a way that is understandable to non-technical customers. You
should be driven to achieve your sales goals and have excellent sales and customer service skills. You will
be expected to keep a close eye on Clients’ feedback to ensure that our products and services always
exceed expectations, and make appropriate suggestions for improvement in light of this feedback. Our
ideal candidate will be expected to dive right in and take lead and ownership of the entire sales cycle.
Ideally, this person will be very familiar with and already have established relationships/networks with
customers in the WATSAN sector

Main Duties and Responsibilities

• Provide Clients with pre- and post-sales technical advice and support about products and services
• Locate or propose potential business deals by contacting potential partners; discovering and exploring
  opportunities. This could include attending networking events i.e. trade exhibitions, marketing events,
  and seminars with intention of connecting with prospective Clients
• Serve as a key point of contact for Clients, answer technical queries, provide technical advice and make
  product demonstrations about our products and services
• Drive business growth through developing a network of contacts to attract new Clients, researching
  new market opportunities and overseeing growth projects, making sales projections, and forecasting
  revenue, in line with projected income
• Coordinate technical sales activities i.e. delivery, installation, and troubleshooting of issues after a sale
• Prepare tenders, proposals, and quotations, and negotiate tender and contract terms and conditions
• Undertake technical presentations for customers, partners, and prospects
• Undertake development of formal sales proposals
• Generate leads/new Clients through cold calling prospective Clients, direct contact, word-of-mouth,
  appointments, and research organizations and individuals to find new opportunities
• Set goals and develop plans for business and revenue growth. The job will entail setting periodic
  SMART sales targets and working towards achieving them
• Manage both our existing sales pipeline and the development of new business opportunities
• Take a lead role in developing new business proposals and presentations that create and nurture
  opportunities and partnerships
• Coordinate the drafting and reviewing of contracts
• Research and understand current and new technology trends and their implications on our key Clients
• Create informative presentations; present and deliver information to potential Clients at the Client
  meetings, industry exhibitions, trade shows, and conferences

Attributes and Skills

Key Requirements

• Diploma or Degree in Engineering fields of Water Resources Engineering, Civil Engineering, Sanitary
  Engineering, Irrigation and Drainage Engineering, or any other related field
• Minimum of 2 years experience managing commercial sales, preferably as a Sales Engineer, with
  proven track record of success in meeting and exceeding sales goals and targets
• Knowledge of data science and the ability to perform data analysis and analytics will be an added advantage

Desirable Skills and Traits

• Excellent communication skills; the ability to call, connect, and interact with potential customers
• Persuasive and goal-oriented with a good eye for opportunities
• Self-motivation and ability to be motivated by targets
• Intuitive and insightful, particularly regarding human behavior
• Great networking skills
• Superb negotiation skills
• Ability to deliver compelling presentations, creatively explain, and present complex concepts in an easy
  to understand the manner of Clients of all backgrounds and educational levels
• Higher-order reasoning and creativity
• Strong analytical skills, strategic thinking, research, and report writing skills. No mundane reports
• Excellent copywriting and storytelling skills

Compensation and Benefits

Hydro Concepts (U) Ltd is proud of its culture that promotes the highest quality service and exceeds
expectations on every corner. We offer competitive remuneration and full benefits package, including:

• Attractive base salary based on industry average
• Uncapped tiered commissions (This role attracts COMMISSION on sales made)
• Bonuses (These are based on staff performance as per annual performance appraisal scores)
• Paid annual leave
• Career development, growth opportunities, and a caring work environment
• Training and retraining opportunities

Working Hours and Conditions

The successful candidate will be expected to work full-time. The job is 80% field based and 20% could
involve working from an Office environment. Our regular working hours are 8:00 am-5:00 pm, Monday to
Friday. However, the job requires flexibility in responding to changing work priorities and tight deadlines,
as the position holder may occasionally have to work longer to meet project deadlines or work irregular
hours to meet sales goals and Client needs. S/he may be called upon for tasks on short notice, as well as
occasional evening and weekend work as may be required

Download Application Form Here

How to Apply

To apply, please download the application form, fill it out, and submit the filled form and submit the filled form via
https://hydroconceptsug.com/careers/technical-sales-engineer/.

You will also be required to upload your updated resume in MS Word or PDF format during submission. The deadline for application is 30th September 2022
Only shortlisted applicants will be contacted. If you do not hear from us within 2 weeks after the closure of
the submission date, please accept with regret that your application was unsuccessful. Hydro Concepts (U) Ltd
is an equal opportunity employer and seeks to employ and assign the best-qualified personnel
N.B: Do NOT make any submissions by email, or attach any certificates at this stage. Any form of
canvassing will lead to automatic disqualification